As a member of the Service Innovation team, I recently ran an adaptation of a Google Design Sprint to unpack the requirements for an all of government service analytics solution.
Recently, I joined LabPlus an experimental research and development lab situated at the heart of New Zealand government. My intent in joining this innovative initiative is to bring my knowledge of game design and development approaches to government service design.
One of my first tasks as a member of the LabPlus team, was to run an adaptation of a Google Design Sprint to un-pack the requirements for an all of government service analytics solution.
LabPlus’ purpose is to enable digital solutions that make it easier for people to access government services. The lab is an independent, multi-disciplinary group, not linked to a specific government agency, product, service or agenda.
The focus of our lab is to support innovative service delivery through human-centred design approaches. We co-design with government agencies and the public utilizing a team of designers, analysts, technologists, data specialists while drawing on the knowledge of our strategic leadership.